FAQs

We accept major credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and Shopify Payments for secure checkout.

Orders are processed quickly. If you need changes, contact us within 1 hour at our contact page. We’ll do our best to accommodate modifications before shipment.

Standard shipping takes 10–15 business days; express shipping 5–10 business days. Times may vary by location. Tracking info will be emailed once shipped.

Yes, we ship worldwide. International delivery typically takes 10–15 business days. Duties/taxes may apply depending on your country’s regulations.

We offer returns within 30 days of delivery for unworn items in original condition with tags attached. Formal dresses and shoes must be tried on a clean surface. Initiate returns via our online portal.

Yes, exchanges are possible if stock is available. Select “Exchange” during the return process and specify the new size/color. Additional shipping fees may apply for exchanges outside the original order.

Check our detailed Size Guide linked on each product page. Measure bust, waist, hips for dresses; foot length & width for shoes. Contact us for personalized sizing advice.

Most run true to size, but bodycon and mermaid styles may fit snugly. Review product descriptions and customer reviews for fit notes. When in doubt, size up.

Spot clean only; avoid rubbing sequins. Store on padded hangers to maintain shape. Dry cleaning is recommended for heavy embellishments.

Use a soft cloth and appropriate cleaner for the material. Protect with waterproof spray. Store in dust bags to prevent scratches.